Screening Services FAQs

Where do I go for my drug screening? Once a drug screening is ordered, either you or your employer will have an opportunity to select a drug collection site. Once the collection site is selected, an email will be sent to the scheduler from “info@m…

Alias & Residence County Inaccuracies If you've noticed inaccuracies on your SSN trace with aliases or associated counties, here is important information for you to know: Alias & Resident County information is reported by nationwide credit r…

I don't know the contact info for my former employer. What should I enter in GoodHire? Provide the direct contact information for your former boss or other colleague currently at the company. We’ll reach out to them and try to get connected to the…

Why did you find a record that is over 7 years old? I thought 7 years was the max. Our 7-Year County Criminal Records Search finds records within a minimum of 7 years—not maximum. This means we may find older records if they are readily accessible…

Why are there different names showing on my SSN Trace? Different names will typically show on your SSN Trace if you made a typo when inputting your Social Security number (SSN). If you didn't make a typo in your SSN, different people’s names can…